--- title: "Running Retail & E-Commerce from Hong Kong with Jennifer Cheng" slug: "online-offline-hong-kong" type: "archive" url: "https://globalfromanywhere.com/online-offline-hong-kong/" canonical_url: "https://globalfromanywhere.com/online-offline-hong-kong/" date_published: "2014-01-21T04:19:51+00:00" description: "GFA017. Recording today’s podcast as I am packing up for my USA trip. I’ll be flying from Hong Kong over to San Francisco and taking a road trip around the country with my wife and friend Attila. anyone interested to check out the funny movie trailer I recorded, can do so on Socialagent.me/roadtrip!" --- # Running Retail & E-Commerce from Hong Kong with Jennifer Cheng [![wide](https://globalfromanywhere.com/wp-content/uploads/2014/01/wide.png)](https://globalfromanywhere.com/wp-content/uploads/2014/01/wide.png) Podcast: [Play in new window](https://media.blubrry.com/podcast_global_from_asia/p/podcast.globalfromasia.com/gfa17.mp3 "Play in new window") | [Download](https://media.blubrry.com/podcast_global_from_asia/s/podcast.globalfromasia.com/gfa17.mp3 "Download") Subscribe: [RSS](https://globalfromanywhere.com/feed/podcast/ "Subscribe via RSS") Recording today’s podcast as I am packing up for my USA trip. I’ll be flying from Hong Kong over to San Francisco and taking a road trip around the country with my wife and friend Attila. anyone interested to check out the funny movie trailer I recorded, can do so on Socialagent.me/roadtrip! Today we have Jennifer Cheng, an energetic, ambitious business woman who I have been fortunate to have known the years doing business in Hong Kong. I first met Jennifer while she was involved with building up the group buying explosion a few years ago. She has extensive experience in both online and offline e-commerce in Hong Kong and overseas, and today we are lucky enough to get her insights on leveraging both her retail shop in Kowloon and her online e-commerce store for her current venture Glam-It – enjoy! ## Topics Covered in this Episode * Intro Jennifer * Dealing with e-commerce and group buying in Hong Kong with different cultures and currencies * Group buying – payments online or offline? * Glam-it’s strategy of from Clicks to bricks – and building a 360 experience * Balance of western customers and local Hong Kong and Chinese consumers * Merchant accounts in Hong Kong for her Glam-It! business * The process of her BeeCrazy merger and IPO on the Australian stock exchange * Dealing with a startup as it scales, and her firsthand experiences of this rapid scaling at BeeCrazy * Future plans for her current venture, Glam-It! – to become the “smartphone for makeup” and an app store. * Tips for “newbies” coming to Hong Kong and/or Asia to do business * Contacting Jennifer – JennGlamCo twitter/facebook/instagram ## People / Companies / Resources Mentioned in this Episode * ABC = American Born Chinese * rackspace [rackspace.com.hk](http://www.rackspace.com.hk) * ubuyibuy – How ubuyibuy became the groupon.hk when groupon entered the Hong Kong market * groupon Hong Kong [groupon.hk](http://groupon.hk) * beecrazy [www.beecrazy.hk/en](http://www.beecrazy.hk/en) * Harvey nichols [harveynichols.com/](http://www.harveynichols.com/) * Jenn’s interview series – [http://www.scmp.com/article/1309268/leaning-interview-series-1-sarah-young-odonnell](http://www.scmp.com/article/1309268/leaning-interview-series-1-sarah-young-odonnell) * [Socialagent.me/roadtrip](http://www.socialagent.me/roadtrip) **Images of The GlamPact product & The Retail Shop in Hong Kong** [![jenn shop background](https://globalfromanywhere.com/wp-content/uploads/2014/01/jenn-shop-background-300x199.jpg)](https://globalfromanywhere.com/wp-content/uploads/2014/01/jenn-shop-background.jpg) [![Glam-it! - Black GlamPact Fully Open](https://globalfromanywhere.com/wp-content/uploads/2014/01/Glam-it-Black-GlamPact-Fully-Open-1024x682.jpg)](https://globalfromanywhere.com/wp-content/uploads/2014/01/Glam-it-Black-GlamPact-Fully-Open.jpg) ## Episode Length: 27:37 So hope you guys enjoyed our interview with Jennifer! She is also doing a series on western entrepreneurs in China and her and I plan to do an interview for that. The interesting point about doing business in Hong Kong is its density – with a population of about 7 million people, and such a thorough and extensive MTR (subway) system, consumers still prefer to going to the shops to look and buy the goods, paying on site. I believe this is why there is still a lack of Hong Kong based online merchant accounts and support systems for commerce and online businesses. Again, that is part of the mission of Global From Anywhere – to make it more clear and transparent to run a global business from Hong Kong. Feedback and insights are appreciated. Cheers Mike ## Download Options * Direct Download: Right-click [here](https://podcast.globalfromasia.com/gfa17.mp3) and click “Save As” for a direct download * iTunes: [Listen and subscribe](https://globalfromanywhere.com/itunes) on iTunes for free! * Android: Listen via [Stitcher Internet Radio](https://www.stitcher.com/podcast/global-from-asia-doing-business-via-hong-kong) streaming * If you enjoyed this episode, leave a positive review on [iTunes](https://globalfromanywhere.com/itunes)! https://www.youtube.com/embed/gwqaFGGh0Q4?feature=oembed
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